Privacy Policy
My Loan Brokerz is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and disclose your personal information.
What Information Do We Collect and How Do We Use It?
When we assist you with your finance needs, we may collect personal information including:
- Full name and contact details
- Date of birth
- Employment and income details
- Financial information and credit history
- Identification documents
- Information about your assets and liabilities
We collect this information to:
- Assess your credit needs and objectives
- Provide credit assistance and loan recommendations
- Prepare and submit finance applications on your behalf
- Communicate with lenders and other relevant parties
- Manage our ongoing relationship with you
- Send requested product information
- Conduct internal administration such as invoicing and service updates
We may communicate with you via mail, phone, SMS, or email unless you advise us otherwise.
From time to time, we may also send you updates about new services, special offers, or relevant finance information. You may opt out of marketing communications at any time.
What Happens If You Do Not Provide Information?
If you do not provide complete and accurate information, we may not be able to properly assess your circumstances or assist you with your finance application.
How Do We Store and Protect Your Information?
We take reasonable steps to ensure your personal information is secure, accurate, and up to date.
Your information may be stored:
- Electronically in secure systems
- In paper files stored in secure premises
We implement safeguards including secure servers, restricted access, and administrative controls to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
Disclosure of Personal Information
We do not sell, rent, or trade your personal information.
We may disclose your personal information to:
- Lenders and financial institutions you choose to apply with
- Our aggregator or credit licensee for compliance and supervision
- Contractors and service providers (e.g., IT providers, document processors)
- Professional advisers such as accountants or legal representatives
- Government or regulatory authorities where required by law
- Related entities in the event of a business restructure, merger, or sale
We take reasonable steps to ensure that any third parties handling your information maintain appropriate privacy protections.
Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or out of date.
We do not charge for access requests or correction requests.
Your Consent
By engaging My Loan Brokerz to assist with your finance needs, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.